My computer is running slow, what could be the problem ?

We recommend that everyone runs antivirus software on their computer and, more importantly, keep it updated. All antivirus vendors publish updated regularly with information to protect your computer from the latest viruses and malware found on the Internet. Once updated, you should also run a full scan of your computer regularly to keep it virus-free.  As a basic  guide, see the link below showing reviews of anti-virus product in 2016 ( there are many others available)  :

In addition, here are some signs that your computer may already be infected :

  • The computer runs slow. Many times people call into their technical support team and say their internet is slow but what is happening is that the computer is running so slow that just to load the browser takes 5 or more minutes.